Frequently Asked Questions - FAQ

❓ How will I receive my eBook or Audiobook?
✅ Right after purchase, you’ll receive an instant download link by email. You can start reading or listening within minutes. If you run into any issues, just contact us and we’ll make sure you get access quickly.

❓ Can I read the eBook on any device?
✅ Yes, the eBook works on phones, tablets, and computers. It’s provided in universal formats (PDF/EPUB) that are easy to open anywhere. If you’re unsure how to open it, we’ll gladly guide you.

❓ How do I listen to the Audiobook?
✅ The Audiobook can be downloaded and played on any device without restrictions. You can also transfer it to your favorite audio player. If you need help setting it up, our team is here for you.

❓ What if I don’t receive the download email?
✅ Please check your spam or junk folder first. If you still don’t see it, contact us at support@alirasennel.com and we’ll resend it right away. We’ll make sure you don’t miss your book.

❓ Do you offer refunds?
✅ Because these are digital products, all sales are final and non-refundable. However, if you experience any issues or have questions, we’re always here to help — just reach out to us at support@alirasennel.com

❓ Can I buy the Hardcover version?
✅ Yes, the Hardcover edition is available directly on Amazon. A link is provided in our store. If you need help finding the right edition, let us know.

❓ How can I contact you?
✅ For any issues, questions, or support, please reach us at support@alirasennel.com  We usually respond within 24 hours and are happy to assist with anything you need.

❓ Can I gift the eBook or Audiobook to someone else?
✅ Yes, you can purchase and forward the download link to a friend or loved one. If you’d like us to personalize the delivery, let us know and we’ll do our best.

❓ Is my payment secure?
✅ Absolutely. All payments are processed through trusted providers like Shopify, PayPal, and Stripe with full encryption. Your security is our top priority.

❓ Do I need an account to purchase?
✅ No, you don’t need an account. You can check out as a guest and still receive your download instantly. If you’d like updates or special offers, you can subscribe to our newsletter anytime.